Last Updated: September 7, 2026
Welcome to totaldryrestoration.com.
These Terms & Conditions (“Terms”) govern your access to and use of the Total Dry Restoration website and related online features.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.
1. About Total Dry Restoration
Total Dry Restoration provides property restoration and related services, which may include:
- Water damage mitigation and restoration
- Structural drying
- Mold remediation
- Fire and smoke damage cleanup
- Odor and contamination cleanup
- Lead and asbestos testing or sampling
- Demolition
- Reconstruction and repair
- Hoarding cleanup
- Related property restoration services
The availability and scope of services depend on the property, location, conditions encountered, licensing requirements, safety considerations, and the agreement entered into for a particular project.
2. Website Information Is General Information
Information provided on this website is intended for general informational purposes.
Website content does not constitute:
- A professional inspection
- A binding estimate
- A guarantee of pricing
- A guarantee that materials can be saved
- Environmental or laboratory testing
- Engineering advice
- Medical advice
- Legal advice
- Insurance coverage advice
- A determination regarding whether an insurance claim will be covered
Property damage conditions vary significantly from one project to another.
A proper scope of work may require an on-site inspection, testing, moisture measurements, demolition, or further evaluation.
3. Website Terms vs. Service Agreements
These Terms govern your use of this website.
Actual restoration, remediation, demolition, testing, reconstruction, or other work performed by Total Dry Restoration may be governed by a separate written:
- Estimate
- Proposal
- Work authorization
- Service agreement
- Contract
- Change order
- Payment authorization
- Direction to pay
- Other project-specific document
If a project-specific written agreement conflicts with these website Terms regarding the actual services being performed, the project-specific agreement controls.
Submitting a website form, calling us, sending us an email, requesting an assessment, or requesting an estimate does not by itself require Total Dry Restoration to perform services.
4. Estimates and Pricing
Any pricing information presented on the website is general in nature unless specifically identified as a binding written offer.
Actual project pricing may depend on factors including:
- Extent of damage
- Type and category of water or contamination
- Accessibility
- Required equipment
- Drying time
- Materials affected
- Labor requirements
- Environmental testing
- Hazardous materials
- Building construction
- Emergency conditions
- After-hours work
- Required permits
- Subcontracted services
- Insurance estimating standards
- Hidden or previously unknown conditions
An estimate may change when additional damage or conditions are discovered.
Any project-specific pricing obligations will be governed by the applicable written agreement.
5. Insurance Claims
Total Dry Restoration may assist customers with documentation related to an insurance claim and may communicate with insurance companies or adjusters when authorized.
However, Total Dry Restoration is not an insurance company and does not determine coverage.
We do not guarantee that:
- An insurer will cover a loss
- A claim will be approved
- An insurer will approve every portion of our estimate
- An insurer will pay our invoice in full
- A deductible will be waived
- Additional damage will be covered
- An insurer will reimburse a particular service or material
Unless otherwise stated in a written agreement, the property owner or contracting party remains responsible for amounts due for authorized work regardless of insurance coverage or reimbursement.
6. Emergency Services and Response Times
We may advertise or offer 24/7 emergency response services.
This means customers may contact us regarding emergencies at any time. It does not constitute a guarantee that personnel will arrive within a specific amount of time.
Response times may be affected by:
- Weather
- Traffic
- Geographic location
- Crew availability
- Multiple simultaneous emergencies
- Unsafe conditions
- Major storms or regional disasters
- Road closures
- Equipment availability
- Other circumstances beyond our reasonable control
If there is an immediate threat to life, fire, electrical danger, structural collapse, gas leak, or other life-safety emergency, contact 911 or the appropriate emergency authority first.
7. Mold, Asbestos, Lead, Sewage, and Hazardous Conditions
Property damage can involve substances or conditions that may present health or safety concerns, including:
- Mold
- Asbestos-containing materials
- Lead-based paint
- Sewage
- Bacteria
- Chemicals
- Smoke residue
- Contaminated water
- Structural hazards
- Electrical hazards
Information on this website regarding these subjects is educational and should not be treated as a diagnosis of conditions at a particular property.
Testing, sampling, containment, remediation, abatement, or other regulated activities may require specialized procedures or appropriately qualified professionals.
Total Dry Restoration may stop, modify, or decline work when unsafe or previously unidentified conditions are discovered.
8. Customer Communications
When you submit a form, email us, call us, or otherwise request service, you authorize us to respond using the contact information you provide.
We may contact you regarding:
- Your inquiry
- An inspection or appointment
- An estimate
- Scheduling
- An active project
- Billing
- Documentation
- Follow-up concerning services you requested
Providing a telephone number for a service request does not automatically constitute consent to receive unrelated automated marketing messages where separate consent is required by law.
9. User Responsibilities
When using our website, you agree not to:
- Provide knowingly false or misleading information
- Submit information that you do not have authority to provide
- Attempt to gain unauthorized access to the website or its systems
- Introduce malware, viruses, malicious code, or harmful technology
- Interfere with website operation
- Scrape or harvest information through unauthorized automated means
- Impersonate another person or organization
- Use the website for fraudulent or unlawful purposes
- Violate the rights of Total Dry Restoration or any third party
We may restrict access to the website if we reasonably believe these Terms are being violated.
10. Intellectual Property
Unless otherwise indicated, the website and its content are owned by or licensed to Total Dry Restoration.
This includes, where applicable:
- Text
- Graphics
- Logos
- Branding
- Photographs
- Videos
- Page layouts
- Service descriptions
- Blog articles
- Website design
- Other original content
You may view or print reasonable portions of the website for personal, non-commercial use.
You may not reproduce, republish, distribute, modify, sell, commercially exploit, or create derivative works from our content without permission except where permitted by law.
11. Photos and Project Examples
Photographs, descriptions, case studies, testimonials, project examples, and similar materials displayed on the website are provided for illustrative purposes.
Every property damage situation is different.
Past project outcomes, drying times, restoration methods, prices, or customer experiences do not guarantee the same result for another property.
12. Reviews and Testimonials
Testimonials and reviews appearing on our website reflect the experiences or opinions of the individuals who provided them.
Individual experiences vary and testimonials do not guarantee a particular outcome.
Reviews appearing through third-party platforms may also be subject to the policies of those platforms.
13. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We do not control and are not responsible for:
- Third-party website content
- Their availability
- Their security practices
- Their privacy practices
- Their products or services
- Statements made by third parties
A link to a third-party website does not necessarily constitute an endorsement.
Use of third-party websites is at your own discretion and subject to their applicable terms.
14. Website Availability
We attempt to keep our website available and accurate but do not guarantee uninterrupted or error-free operation.
The website may occasionally be unavailable because of:
- Maintenance
- Technical problems
- Hosting interruptions
- Cybersecurity events
- Third-party service failures
- Updates
- Circumstances outside our control
We may modify, suspend, or discontinue portions of the website at any time.
15. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
TOTAL DRY RESTORATION DISCLAIMS WARRANTIES REGARDING THE WEBSITE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LEGALLY BE DISCLAIMED.
Nothing in this section modifies warranties or obligations expressly contained in a separate written service agreement between Total Dry Restoration and a customer.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOTAL DRY RESTORATION WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING SOLELY FROM USE OF OR INABILITY TO USE THIS WEBSITE.
This website limitation does not eliminate or modify liability that cannot legally be excluded or obligations contained in a separate written agreement for restoration or construction services.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Total Dry Restoration and its employees, representatives, and agents from claims, losses, liabilities, or expenses arising from your unlawful misuse of the website or material violation of these Terms.
This section does not apply to the extent a claim results from conduct for which Total Dry Restoration is legally responsible.
18. Governing Law
These Terms and your use of the website are governed by the laws of the State of Washington, without regard to conflict-of-law principles.
To the extent permitted by applicable law, disputes relating solely to use of this website will be subject to the appropriate state or federal courts located in or serving King County, Washington.
Any separate service or construction agreement may contain additional dispute-resolution provisions applicable to a particular project.
19. Severability
If any portion of these Terms is determined to be unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will remain in effect.
20. No Waiver
Failure by Total Dry Restoration to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
21. Changes to These Terms
We may update these Terms periodically.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.
22. Contact Information
Questions regarding these Terms may be directed to:
Total Dry Restoration
16931 22nd Ave SW
Burien, WA 98166
Email: contact@totaldryrestoration.com
Phone: (844) 868-5379
Website: totaldryrestoration.com